Mirrai Careers

Director of Customer Success

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Remote Remote Full-time$150k–$170k / year Posted 3w ago
Market rate. This role pays around the $155k median for similar USD roles (127 comparable postings in our corpus).
Who You Are You've built client relationships in high-stakes environments where credibility is hard-won, and expectations don't drop after the engagement ends. You know how to take a post incident moment and turn it into a long-term partnership that grows and expands our cyber and IT footprint. You speak the language of CISOs, IT leaders, and financial buyers and you know what it takes to earn their confidence when the pressure has passed and the real work begins. You're as comfortable building a retention playbook from scratch as you are presenting expansion metrics to a CRO. You've led…

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