Helpdesk Specialist

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Full-time Posted 13d ago
Job Title:  Helpdesk Specialist (Aqualab) Department: Revenue Ops - Client Success Reports To: Helpdesk Manager Location: Pullman, WA or Remote (US) Compensation: $60,000 - $70,000 Applicants must be legally authorized to work in the United States. The company. does not sponsor employment visas now or in the future.  Position Summary The Helpdesk Specialist is the first point of contact for AQUALAB customers who need technical help with their instruments, software, and service requests. This role resolves support cases quickly and accurately, coordinates with internal teams when issues…

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