Senior Customer Success Manager

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United States Remote Full-time$112k–$170k / year Posted yesterday

Market rate. This role pays around the $163k median for similar USD roles (550 comparable postings in our corpus).

You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here * Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of the company’s platform * Remove barriers to adoption so customers achieve their desired outcomes expediently * Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations * Identify expansion opportunities within…

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