Support Engineer

Company hidden

San Francisco HQ; Toronto Hub Remote Full-time$166k–$218k / year (est.) Posted 2w ago

SUPPORT ENGINEER We're looking for a hands-on Support Engineer to make sure our customers succeed with the company, and to build the systems that let a small team support a fast-growing customer base. You'll diagnose complex API issues, help developers through integrations, and give our most important customers answers they can trust. You'll also be the one who notices the same problem keeps coming up and automates it away, using AI triage, internal tools, agents, or whatever the simplest fix turns out to be. You'll be the technical bridge between our users and the product. That means using…

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